Frequently Asked Questions
Welcome to our FAQs page. We’ve tried to include all of the most commonly asked questions we receive. If, however, you cannot find what you’re looking for remember that we are just a quick phone call away on +44 (0)208 504 8833. Or you can get in touch via our Contact Us page here.
What is the minimum fastener order I can make?
We pride ourselves on our flexibility. If you only need a small number of fasteners get in touch, we’ll happily help you out.
What is the maximum number of fasteners I can order?
We are a long established aerospace and industrial fastener manufacturer and distributor. We carry over 35,000 lines and can handle orders of any size. Please call to discuss in more detail.
How quickly can my fasteners be shipped?
Depending on the complexity of the order we usually ship almost straight away, or once samples have been approved. We have over 35,000 lines in stock and aim to dispatch immediately.
Do you supply fasteners internationally?
We can ship your fasteners globally, even to some of the most remote areas on the planet. It’s part of what we do and regularly ship overseas via UPS where parcels can be tracked in real time. Just call us today to discuss.
Do you have a stock card?
Yes. We carry over 35,000 lines. You can download our stock card here.
Where can I find a list of fastener part numbers on this website?
How can I source rare and vintage aerospace fasteners?
Rare and vintage aerospace parts are one of our specialities. Take a look at our dedicated rare and vintage section or call us on +44 (0)208 504 8833
I’m unsure about which fasteners I need, what should I do?
Call us and we’ll be happy to advise you. We have almost 60 years’ experience in the business and can even create bespoke fasteners from drawings. We also have over 35,000 lines in stock right now.
They have stopped making the part I need, can you help?
We carry rare and vintage fasteners; we can also make them from scratch. Contact us today to find out more.
What quality assurances can you give me that I am getting the best quality fasteners?
We are part of the SC21 Programme and have been awarded the bronze award for supply chains service. The SC21 change programme is the nationally recognised standard by which all leading manufacturers and suppliers of aerospace and industrial fasteners are measured and recognised.
Where can I source customised aerospace fasteners?
We can supply, to your drawings and specifications, almost any bespoke fastening part or accessory. We do this quickly and economically by working in conjunction with a small group of specialist partner companies. There is an expansive range of sizes, materials, finishes and production processes, and testing can be undertaken (and certified) to your required specifications.
Will I get full traceability with a 3.1b material certificate?
Yes. We pride ourselves on our ability to operate to the very highest industry standards and are part of the SC21 Programme. Just ask us about the 3.1b material certificate when speaking to one of the team.
Can you arrange material analysis?
We can arrange material analysis for you if needed. Simply call us today and we will be happy to provide assistance.
Can you arrange destructive or non-destructive tests?
Yes. We regularly perform this service on behalf of clients as we are also manufacturers, as well as distributors, of all aerospace and industrial fasteners.
Do you arrange special surface treatment?
If you would like us to arrange special surface treatment just speak to a member of the team today and we will happily do that for you.
Can you make a special part to drawing?
We offer a completely bespoke solution. We can supply almost any bespoke fastening part or accessory to your drawing or specifications. Find out more on our bespoke fasteners page or get in touch with us today.
Can you visit me to discuss my requirements?
We pride ourselves on the close business relationships we have built up over years. It’s one of the reasons why we have been running a successful business since 1958. To book an appointment with one of our experts simply get in touch.